United Airlines ORD Terminal +1-888-839-0502

During a recent visit through the United Airlines ORD Terminal I accompanied my elderly mother, who required mobility assistance, and was impressed with the extent of care given. The United Airlines staff were patient and attentive, providing clear instructions throughout check-in, security, and boarding. The wheelchair service was efficient, and the accessible restrooms and seating areas were well-planned. From the time we got there, we felt cared for — which put a lot of my concerns about handling a big airport at ease. Even when we were unsure about our connecting flight, United's ground crew were prompt to help with correct information. The United Airlines terminal itself was well-lit, clean, and well-designed, making the whole experience easier for someone with mobility issues. Traveling with special needs is stressful, but this terminal was extremely accommodating and traveler-friendly.